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PRIVACY POLICY AND ACCESSABILITY STATEMENT

Privacy Policy

1. Introduction
ESPN 102.3 FM The Ticket (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.
 
2. Information We Collect
A. Personal Information You Provide
We may collect personal information that you voluntarily submit, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Contest entries and form submissions

  • Messages or inquiries sent through our contact form

B. Automatically Collected Information
When you access our website, certain information is automatically collected, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • The date and time of your visit

  • Referral URLs

This data helps us improve website performance and user experience.
 
3. How We Use Information
We may use collected information to:

  • Respond to inquiries

  • Communicate contest and promotion updates

  • Improve website quality and function

  • Send email newsletters (only if you opt in)

  • Ensure website security

  • Comply with legal obligations

We will never sell your personal information.
 
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These may help us:

  • Understand usage patterns

  • Remember your preferences

  • Improve page load times

You may disable cookies through your browser settings, though some site features may not function as intended.
 
5. Third-Party Services
We may use trusted third-party services, such as:

  • Website analytics tools

  • Email marketing platforms

  • Embedded social media content

  • Advertiser or sponsor links

These services may collect data according to their own privacy policies. We are not responsible for the content or practices of external websites.
 
6. Data Security
We use reasonable administrative and technical measures to safeguard your information. While we strive to protect your data, no online system is completely secure, and we cannot guarantee absolute protection.
 
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has submitted information, we will remove it promptly.
 
8. Your Choices & Rights
You may:

  • Request access to the personal information we hold

  • Request updates, corrections, or deletion of your information

  • Opt out of future communications

To make a request, use the contact information below.
 
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
 
10. Contact Us
For questions about this policy or your personal information, contact:
MountainPlex Media
Email: info@mountainplex.com
Phone: (304) 466-2228
Mailing Address: PO Box 100, Hinton, WV 25951

Accessibility Statement

Our Commitment
ESPN 102.3 FM The Ticket is committed to providing a website that is accessible and usable for all individuals, including people with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever feasible.
Accessibility Features
We aim to maintain:

  • Text alternatives for images and non-text content

  • Clear and consistent navigation

  • Keyboard-friendly navigation

  • Readable font sizes and color contrast

  • Descriptive link text

  • Compatibility with screen readers and assistive technologies

Ongoing Improvements
We regularly review our website to identify and correct accessibility issues. We welcome feedback and continue to enhance the user experience for everyone.

If You Need Assistance
If you experience difficulty accessing any part of our site or need information in an accessible format, please contact us:
Accessibility Support
Email: wmtd@mountainplex.com
We will do our best to assist you promptly.

Third-Party Content
While we strive to ensure accessibility on all pages we directly control, some third-party content (such as embedded players, social posts, or ads) may not fully meet accessibility standards. We encourage users to contact us with any issues so we can work toward solutions.

Last Updated: November 2025

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